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Knowledge Base / Billing & Payments / Understanding your invoices
Billing & Payments

Understanding your invoices

How invoices work, what the line items mean, and where to find them.

Every time you order or renew a service, EpicHostly generates an invoice.

What an invoice shows

Order and invoice number. Plan or service name. Subtotal, discounts and tax. Total amount due. Due date. Payment status.

Where to find invoices

  1. Sign in to your account.
  2. Open Billing > Invoices.
  3. Click any invoice to see the full breakdown.

Statuses explained

Issued - the invoice has been sent and is waiting for payment. Paid - the invoice has been settled. Overdue - the due date has passed and payment is still pending. Voided or Refunded - the invoice was cancelled or refunded.

You can download a PDF of any invoice from the invoice page.

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