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Knowledge Base / Security & Login / Rate limiting and HTTP 429 errors
Security & Login

Rate limiting and HTTP 429 errors

What HTTP 429 means, why EpicHostly rate-limits requests, and how to avoid it.

HTTP 429 Too Many Requests means you sent too many requests in a short time, and EpicHostly is slowing you down to protect the service.

Common causes

Repeated failed login attempts. Clicking buttons in a loop. Automated scripts or bots hitting the site. Sharing an IP address (office or VPN) with heavy traffic.

How to fix it

  1. Wait a few minutes and try again.
  2. Slow down manual retries to one request at a time.
  3. Stop any automated script that is hitting the site.
  4. If you use a shared IP, ask others on it to limit their traffic.

When it happens on login

Your account is temporarily protected. Wait for the window to pass, then sign in with the correct credentials.

If you are a developer using the Mail API, review our API rate limits so your integration stays under the limit.

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