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Knowledge Base / Security & Login / Login alerts and new device detection
Security & Login

Login alerts and new device detection

Why you get login alerts and how to review the devices that can access your account.

EpicHostly watches where and how your account is accessed.

Login alerts

When a sign in happens from a new device or unusual location, we send you a security email. This is automatic.

If you see an alert you do not recognise

  1. Sign in and change your password immediately.
  2. Open Account > Security > Sessions.
  3. Revoke any sessions you do not recognise.
  4. Review your two-factor settings.

Reviewing active sessions

  1. Sign in to your account.
  2. Open Account > Sessions.
  3. You will see every device currently signed in.
  4. Use Revoke to sign a device out.

Keeping your account safe

Use a strong, unique password. Enable two-factor authentication. Never reuse the same password across websites.

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