Email not received - first checks

Before contacting support, run through this checklist.

1. Check spam and junk folders.
2. Search your inbox for the sender domain and keywords like verification or invoice.
3. Check that you are looking at the right email address.
4. Add our sending domain to your contacts or safe senders.
5. Wait a few minutes, since email can be delayed.
6. If it is a verification or reset link, check if it expired and request a new one.
7. Check your account for a Resend option.

If you still see nothing

Open a support ticket. Tell us the type of email and the email address it should have gone to. We can check the delivery status on our side.