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Knowledge Base / Email & Deliverability / About transactional email
Email & Deliverability

About transactional email

What email EpicHostly sends you and why, and how to make sure it arrives.

EpicHostly sends transactional email: messages triggered by actions on your account.

Examples

Email verification links. Password reset links. Login alerts. Invoice and payment notifications. Support ticket replies.

These are different from marketing email. Transactional email is sent automatically and is not optional.

To receive it reliably

Use a real, active email address. Add our sending domain to your contacts. Check spam and promotions folders.

We never send marketing email unless you opt in, and you can opt out at any time.

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