Terms of Service

Welcome to EpicHostly. These Terms of Service ("Terms") govern your access to and use of the EpicHostly website, products, and services. EpicHostly operates as a Sole Proprietorship based in Andhra Pradesh, India.

By registering an account or using our services, you agree to be bound by these Terms. If you do not agree, you may not use our services.

1. Account Registration & Eligibility

• Age Requirement: You must be at least 13 years of age to create an account. If you are under 18, you must have parental consent to make purchases.
• Account Accuracy: You agree to provide accurate, current, and complete information during registration. You are responsible for maintaining the security of your password and account.

2. Free Hosting Services

EpicHostly provides free hosting plans to help users get started. Because these services are provided free of charge, they are subject to strict limitations:

• No Guarantees: Free hosting services are provided "as-is" without any warranty or uptime guarantees.
• Termination & Suspension: We reserve the right to suspend, restrict, or completely terminate any free hosting account at any time, for any reason, without prior notice. Common reasons include account inactivity, excessive resource usage, or abuse of the platform.
• Data Loss: We are not responsible for any data loss on free hosting accounts. You are strongly encouraged to maintain your own backups.

3. Acceptable Use Policy (Abuse)

You agree not to use EpicHostly servers for any illegal or abusive purposes. We maintain a zero-tolerance policy for abuse. Violating these rules will result in immediate permanent suspension without a refund. Banned activities include, but are not limited to:

• Hosting malware, phishing sites, or distributing viruses.
• Sending unsolicited bulk email (SPAM).
• Running cryptocurrency mining scripts or nodes.
• Hosting adult content, child exploitation material, or content that violates Indian law.
• Engaging in DDoS attacks or network abuse.

4. Payments & Refunds

We use third-party payment gateways, primarily Cashfree (and PayU as a fallback), to process transactions securely. EpicHostly does not store your credit card or bank details.

• 30-Day Conditional Refund: We offer a 30-day money-back guarantee strictly on the condition that the service provided had defects or failures directly caused by EpicHostly (e.g., severe prolonged downtime or a broken feature we cannot fix). We do not offer "no questions asked" or "change of mind" refunds.
• Non-Refundable Items: Domain name registrations, SSL certificates, and third-party licenses are strictly non-refundable under any circumstances.

5. Limitation of Liability

In no event shall EpicHostly, its owner, or employees be liable for any indirect, incidental, special, or consequential damages, including loss of profits, revenue, data, or use, incurred by you or any third party, whether in an action in contract or tort, arising from your access to, or use of, the service.

6. Governing Law

These Terms shall be governed and construed in accordance with the laws of Andhra Pradesh, India, without regard to its conflict of law provisions. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts located in Andhra Pradesh.

7. Changes to Terms

We reserve the right to modify or replace these Terms at any time. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.

Questions? If you have any questions about these Terms, please contact us at [email protected].